Shipping policy

We offer USPS priority mail, USPS ground advantage, and USPS first class package. The Priority Mail Service will take 1-3 (business days, after processed and scanned at the postal office) for Puerto Rico's orders, and 4 to 8 business days for any US (50 states) order (after the order has been processed, packed, and scanned by the postal officer). If the item/s to ship are not in stock at the moment, the order will be delayed. To enjoy the Priority service, you must select it on the "checkout" page. Once that we leave the orders at the Post Office, we do not have any control of the arriving time.

The First class service (not Ground Advantage) is used for small items; It usually has a lower cost and it will take 3-7 business days (after the order has been processed, packed and scanned by the postal officer) to arrive; this applies for PR and USA orders. If the item/s to ship are not in stock at the moment, the order will be delayed.

We also offer the Priority Mail EXPRESS Service. This is our premium service because your order will arrive in just 1-2 business days, once the order is processed, and scanned by the post officer. To make sure that its shipped on the same-day, the order has to be made between: Monday 8:00am - Thursday 11:00am.The Post Office ships these packages at 3:00pm. If your order is outside of this parameters, the service will be affected. Be advised that since the stat of the Covid-19 pandemic, the USPS Postal Service has a longer waiting time and rules.

All of the mentioned before applies once that the order is fully processed and left at the post office.

Make sure that you provide us with a correct and valid address, so your order arrives on time and to your desired place.We are not responsible for lost or returned packages if the customer provides an incorrect address.Once that we drop the package orders on the Post Office, we don't have any control of the arrival dates, delays, or lost packages. If the order gets lost or returned because of an incorrect address (provided by the customer at the checkout), the customer will be responsible for the shipping fees to receive the order back again. If you're in P.R., we can send the order to your nearest store and that way you don't have to pay an additional shipping fee. All other others will be re-sent by mail.

Orders made on weekends will be processed on Mondays and Thursdays by order of arrival. Please make sure to provide a valid e-mail address or a telephone number so we can contact you if any of the items on your order are not available.  We promise that we won't call you for anything else.